Return and Refund Policy

Last Updated: June 2, 2020

Thank you for shopping at WilsonWares.com.

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 14 days to return an item from the date you received it.
To be eligible for a return, we require a couple of things.

  • Your item must be unused and in the same condition that you received it.
  • Your item must be in the original, unopened packaging.
  • Your item needs to have the receipt or proof of purchase.

    Refunds

    Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

    If your return is approved, we will initiate a refund to your credit card (or original method of payment).

    You will receive the credit usually within 5-7 working days, depending on your card issuer's policies.

    Shipping

    You are responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

    Send your item postage paid to:

    Wilson Wares - Returns
    Post Office Box 35
    Highland, Maryland 20777

    Items Not Eligible

    Products that are personal, such as the Wilson Wares moist heat eye mask, are non-returnable. 

    Questions About A Return?

    If you have any questions on how to return your item to us, contact us at info@wilsonwres.com.