Return and Refund Policy
Our refund policy is strict due to the nature of our products. Items such as chew toys, food, medicine and other products are non-refundable for sanitary purposes. There are NO cash or credit refunds for products that your pet may eat, ingest, chew or lick.
However, on any other type of product, your satisfaction is guaranteed and we will give a 100% refund.
Customers have 30 days from their delivery date to return an item. No exceptions.
If you are unhappy with our product for any reason, please mail it back to us at:
Post Office Box 35
Highland, Maryland 20777